FAQ

What are the steps needed to book an artist? The first step is to fill out a booking request under the BOOK NOW tab. You will then receive an email if there is an artist available for the requested date, along with a quote. Once the quote is approved, you will be able to submit the deposit online and reserve the time slot for your event.

What happens if I need to change details about the event? For any event changes, please email brightsideparties@gmail.com ASAP. Accommodations will be made in the best way possible. Additional fees may apply to location and service changes.

Can I cancel the event? You may cancel any event at any time, however the deposit is non-refundable.

Can you travel to my city? As of now, Bright Side Parties travels anywhere from and between Los Angeles to Morro Bay and neighboring cities. Travel fees may apply.

How much do you charge per hour? Prices start at $235 for two hours. A more detailed list of prices can be found here.

When should I expect the artist/s to show up to the event? Artists will arrive 10-15 minutes before the agreed upon start time (unless otherwise agreed upon).

How many faces can be painted in an hour? Under most circumstances, artists can paint 8-15 full face designs per hour or 15-25 arm/check designs per hour. However, this depends on how prepared each child is when they reach the front of the line, how still they are able to sit, and the complexity of each design.

What type of face paint do you use? The face paint brands used are a combination of Global Colours, Tag, and Fusion. They are all non-toxic, hypoallergenic, and vegan.

Is it just for kids or can adults participate too? Adults are always encouraged to join in on the face painting fun!

Can you paint a one year old? It is up to each individual artist. Any artist has the right to refuse to paint children/babies if they do not consent, are crying/fussing, or will not sit still.

How much do you charge per hour? Prices start at $235 for two hours. A more detailed list of prices can be found here.

When should I expect the artist to show up? Artists will arrive 10 minutes before the agreed upon start time (unless otherwise agreed upon).

How many balloons can be made in an hour? Under most circumstances, artists can make 20-50 balloons per hour. However, this depends on how prepared each child is when they reach the front of the line and the complexity of each design.

What type of balloons do you use? The balloons used are Qualatex 260Q. These are biodegradable and made from natural rubber latex.

What do I need to provide an artist? Aside from event and parking information, each artist will need a 4-6ft long table and 2 chairs (one chair for balloon artists), and a dedicated spot inside or in the shade. Additionally, artists will need access to a bathroom if the event is longer than 2 hours.

Do I have to provide a 4-6 ft long table and 2 chairs (per artist)? No, however an additional fee may be applied if Bright Side Parties provides the table and chairs.

I don’t have a shady spot. Can the artist be in the sun? Unfortunately face paint tends to melt in the sun, and balloons pop more easily in direct sunlight. For this reason, it is required the artists set up in the shade or inside.

Will the artist organize a line and manage kids? Each artist has been trained to manage a line, with a number system and a traditional line system. However, it is not the artist’s job to supervise children.

Can I extend the service during the event? If the artist is available and agrees to stay longer, they may continue service for $60 per half hour. Th additional amount will be added to the invoice after the event.

What are your rates? Rates vary based on the service requested and the requirements of each individual event. Please submit a booking request or contact me at brightsideparties@gmaill.com for a personalized quote.

How soon do I need to pay the deposit? It is best to pay the deposit as soon as you receive the invoice in your email to reserve your date and time slot.

How do I pay? Payments such as the deposit and final payment take place through a secure payment company called Squareup (unless otherwise requested). You will receive an invoice in your email from invoicing@messaging.squareup.com, from with you can directly pay with a credit card, debit card, or bank transfer.

Should I include a tip? Artists work extremely hard to help make your party awesome and appreciate any and all tips. Tips can be included directly through SquareUp and 100% is given directly to the artist/s who came to your event or directly given to the artist at the event.

How much is the travel fee? Travel fees range from $15 - $75 depending on where the artist is based and the number of miles away it is. While the standard mileage reimbursement rate in CA is $.655 per mile, we only charge 50% of that, on average. We do our best to match up local artists first.